3. How We Collect Information

• Directly from you when you submit forms, upload files, email us, call us, request a quote, request support, or otherwise communicate with us.

• Automatically through website hosting, security tools, analytics tools, cookies, pixels, tags, logs, forms, and similar technologies.

• From service providers, retailers, distributors, shipping providers, payment processors, or business partners when needed to respond to a request, process support, manage a transaction, or maintain a business relationship.

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4. How We Use Information

We use information for the following purposes:

• Responding to contact forms, quote requests, manufacturing project inquiries, and customer communications.

• Reviewing drawings, specifications, files, photos, samples, or project details submitted for manufacturing review.

• Responding to FoldIt Cart product, accessory, replacement part, support, warranty, or wholesale inquiries.

• Preparing quotes, estimates, next steps, or other business communications.

• Operating, maintaining, securing, troubleshooting, and improving the website.

• Measuring website performance, form activity, advertising effectiveness, and visitor engagement where enabled.

• Sending business communications, service updates, or marketing communications where permitted by law. You may opt out of marketing emails by using the unsubscribe link or contacting us.

• Managing vendor, distributor, retailer, supplier, customer, and applicant relationships.

• Protecting against fraud, misuse, security incidents, unlawful activity, or violations of our Terms & Conditions.

• Complying with legal, tax, accounting, insurance, safety, warranty, regulatory, and recordkeeping obligations.

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5. Legal Bases for International Users

For individuals in jurisdictions that require a legal basis for processing, such as the European Economic Area, United Kingdom, or Switzerland, we may process personal information based on one or more of the following legal bases:

• Contract necessity or steps before entering into a contract, such as responding to quote, product, wholesale, or support requests.

• Legitimate interests, such as operating the website, improving services, protecting security, responding to business inquiries, keeping business records, and communicating with customers or prospective customers.

• Consent, where required for certain cookies, analytics, marketing communications, or optional processing.

• Legal obligations, such as tax, accounting, warranty, safety, regulatory, or recordkeeping requirements.

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6. Manufacturing Project Submissions

If you submit manufacturing drawings, specifications, files, photos, samples, or project details, we use that information to evaluate your request, communicate with you, assess manufacturability, estimate scope, and prepare possible next steps. Submission through the website does not create a confidential relationship, nondisclosure obligation, manufacturing commitment, or purchase agreement unless Tipke Manufacturing separately agrees in writing.

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7. FoldIt Cart Product, Accessory, Part, and Warranty Inquiries

If you contact us about a FoldIt Cart, we may use your information to identify the cart, review accessory or replacement part needs, respond to support questions, evaluate a warranty inquiry, confirm availability, or coordinate next steps. If you purchased through a third-party retailer, distributor, or marketplace, that third party may have its own privacy policy, purchase terms, shipping terms, return policy, and customer service process.

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8. Cookies, Analytics, Advertising, and Consent Choices

Our website may use cookies, pixels, tags, analytics tools, security tools, and similar technologies. Some are necessary for website functionality and security. Others may help us understand website usage, improve content, measure advertising performance, or deliver relevant advertising where enabled.

You can usually control cookies through your browser settings. Some settings may affect website functionality. Where required by applicable law, we will request consent before using non-essential cookies or similar technologies and will honor legally required opt-out signals or consent choices related to targeted advertising, analytics, or similar processing when technically supported.

If the website uses advertising pixels, remarketing, cross-context behavioral advertising, or analytics features that are treated as a "sale," "sharing," or "targeted advertising" under an applicable privacy law, we will provide any legally required disclosures and opt-out choices where those laws apply to us.

 

9. How We Share Information

We do not sell personal information for money. We may disclose information as described below:

• Service providers that help us operate the website, host data, manage forms, provide analytics, support communications, maintain security, store files, or perform business services.

• Retailers, distributors, shipping providers, payment processors, warranty-support providers, or other transaction-related providers when needed for a FoldIt Cart, accessory, replacement part, warranty, or wholesale inquiry.

• Professional advisors, including attorneys, accountants, insurers, auditors, consultants, and similar advisors.

• Government, law enforcement, regulatory, customs, safety, or legal authorities when required by law or when we believe disclosure is necessary to protect rights, safety, security, property, or legal interests.

• Successors or parties involved in a merger, acquisition, sale, restructuring, financing, or similar business transaction involving all or part of our business.

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10. International Transfers

This website is operated from the United States. If you access the website from outside the United States, your information may be processed in the United States or other locations where our service providers operate. Those locations may have privacy laws that differ from the laws where you live.

Where required, we use appropriate safeguards for international transfers, which may include consent, contractual safeguards, standard contractual clauses, participation by a service provider in an applicable data transfer framework, or another legally permitted transfer mechanism.

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11. Data Retention

We keep information for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, managing customer or supplier relationships, supporting quotes and transactions, handling product support and warranty records, evaluating applicants, complying with legal obligations, maintaining security, and resolving disputes. Retention periods may vary based on the type of information, the context in which it was collected, and applicable legal or business requirements.

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12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information submitted through the website. No website, email system, or internet transmission is completely secure. Please use caution when deciding what information to send through website forms or email.

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13. Your Privacy Choices and Rights

Depending on where you live and which privacy laws apply, you may have the right to request access to personal information we maintain about you, request correction, request deletion, request a copy of certain information, object to or restrict certain processing, opt out of certain targeted advertising or sale/sharing activities, withdraw consent where processing is based on consent, or appeal a denied request.

To submit a privacy request, contact us at sales@tipkemfg.com or 509.534.5336. We may need to verify your identity and may ask for information reasonably necessary to process your request. You may also use an authorized agent where applicable law permits. We will not discriminate against you for exercising privacy rights that apply to you.

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14. U.S. State Privacy Rights

Some U.S. state privacy laws apply only to businesses that meet specific thresholds or process certain amounts or types of personal information. If one of those laws applies to Tipke Manufacturing and to your request, we will provide the notices and rights required by that law. This may include the right to know, access, correct, delete, obtain a copy, opt out of sale/sharing or targeted advertising, limit certain sensitive information uses, or appeal a privacy decision.

If we use advertising or analytics tools that trigger a legally required opt-out link or signal, we will provide the required mechanism, such as a "Do Not Sell or Share My Personal Information" or similar opt-out option, where applicable.

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15. European, United Kingdom, and Swiss Visitors

If applicable privacy law in the European Economic Area, United Kingdom, or Switzerland applies to your information, you may have additional rights to access, correct, delete, restrict, object to processing, withdraw consent, receive a portable copy of certain information, or lodge a complaint with a data protection authority. We will respond to applicable requests as required by law.

Tipke Manufacturing is located in the United States and does not currently identify a separate data protection officer. If a local representative is legally required for a particular processing activity, Tipke Manufacturing will take appropriate steps to address that requirement.

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16. Children’s Privacy

The website is intended for general business, manufacturing, product, and customer support purposes. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

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17. Consumer Health Data

Tipke is a manufacturing company. The website is not intended to collect consumer health data, medical information, biometric information, precise health-related location information, or health-related personal information. Please do not submit health information through website forms. If health information is submitted unintentionally, we may use it only as needed to respond to or route the communication, comply with law, protect safety or legal interests, or delete it where appropriate.

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18. Third-Party Websites

The website may link to third-party websites, retailers, distributors, platforms, manuals, videos, maps, social media pages, or other resources. Their privacy practices are governed by their own policies. We are not responsible for third-party websites or services.

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19. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after an update means the updated Policy applies to future website use and information collected after the effective date.

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20. Contact Us

Tipke Manufacturing Co., Inc.
321 N. Helena Street
Spokane, WA 99202
Phone: 509.534.5336
Email: sales@tipkemfg.com